We don't just install it — we keep it running.
Troubleshooting, upgrades, system health checks, and long-term support for cameras, NVRs, VMS, and networks — so your system stays reliable long after install day.
NaMiSmart provides troubleshooting, upgrades, and ongoing support for security camera and network systems throughout Burbank and Greater Los Angeles — including systems we didn't originally install. Most calls we get aren't about buying something new; they're about a camera that quietly stopped recording, a network that's grown unreliable, or a rack nobody understands anymore. We diagnose the actual problem first, then fix or upgrade only what needs it.
Whatever breaks, we fix
Camera & NVR troubleshooting
Offline cameras, recording gaps, and playback issues resolved.
VMS & software support
Firmware, software, and configuration kept current and stable.
Remote access issues
Mobile and remote viewing restored and secured properly.
Network troubleshooting
Wi-Fi drops, slow links, and switch problems tracked down.
System expansion
Add cameras, APs, and coverage as your property grows.
Preventive maintenance
Scheduled health checks that catch issues before they hurt.
Fix & upgrade
Diagnose a problem, repair it, or upgrade an outdated system — including cleaning up messy prior work.
Support plans
Long-term maintenance with scheduled checks and priority help so your system stays healthy.
Emergency service
Faster response for urgent camera or network outages at critical properties.
Inherited a system someone else installed?
We take over, troubleshoot, and stabilize existing camera and network systems — even ones we didn't put in — then keep them running reliably going forward.
Common questions about maintenance & support
Can you service a camera or network system someone else installed?
Yes — this is one of our most common calls. We audit whatever is already there, figure out what's actually wrong or missing, and fix or upgrade only what needs it rather than starting over from scratch.
Why did my cameras stop recording without anyone noticing?
It usually comes down to a full hard drive, a failed drive, or a network drop that quietly interrupted the connection — and most consumer systems don't alert you when it happens. Our maintenance checks catch this before it becomes a problem, and we can add monitoring so you're notified automatically.
Do you offer ongoing maintenance plans or just one-time repairs?
Both. Some clients just need a one-time fix or upgrade; others want scheduled health checks and priority support so problems get caught before they cause downtime. We'll recommend what makes sense for your property's size and how critical uptime is for you.
How fast can you respond to an urgent camera or network outage?
Response time depends on your location and whether you're on a support plan, but we prioritize urgent outages at critical properties. Reach out through the contact page or call directly and we'll give you a real timeframe.
Can you clean up a messy, disorganized network rack?
Yes — untangling and relabeling a rack that's grown into a mess over the years is one of the highest-impact fixes we do. A clean, documented rack makes every future repair faster and cheaper.
Keep it running.
Support & maintenance across Greater LA.